Contact Us
Your call and query is really important to us and we apologise if you unable to reach anyone at our office but our office may be temporary unmanned due to being out on calls, surveys or site, therefore you can always leave us a message or contact us directly on our mobile devices by either a call or text, or you can complete the email form below and we will get back to you as soon as we can, which is usually within the hour.
We don't really have set business hours, so please feel free to contact us at your leisure.
We don't really have set business hours, so please feel free to contact us at your leisure.
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Complaint Policy
We always endeavour to provide the best service and products for our customers. However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied.
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible, by any of the methods on the contact page of our website www.buildjunky.com or by the contact details of our quotations or invoices, we will answer you call or respond to any issues ideally on receipt of you contacting us by whatever method you choose, and will provide you with a date to remedy any issues raised.
Where we are unable to resolve, your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so, please contact Which? Trusted traders in the first instance on 0333 241 3209
To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible, by any of the methods on the contact page of our website www.buildjunky.com or by the contact details of our quotations or invoices, we will answer you call or respond to any issues ideally on receipt of you contacting us by whatever method you choose, and will provide you with a date to remedy any issues raised.
Where we are unable to resolve, your complaint using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event that we cannot remedy your complaint to your satisfaction you may wish to refer your complaint to them. If you wish to do so, please contact Which? Trusted traders in the first instance on 0333 241 3209
Build JunkyThe area we cover locally is from where we live in Owston Ferry, right across the whole of Isle of Axholme.
We tend to work in and around Doncaster and Scunthorpe, which are our nearest large towns, but we also cover all the villages in and around these areas. |
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Build Junky 2016 All Rights Reserved - Yuuzuu
VAT 206807418
VAT 206807418